Unemployment Operations & Verifications Coordinator (HRTech)

Location: New York City, United States. The first 90 days require in-office work five days per week; afterward, the role follows a hybrid schedule with two in-office days per week.

Salary: $29.81–$35.10 per hour.

Company

hirify.global provides HR and payroll solutions that help businesses manage employment-related operations and focus on running their companies.

What you will do

• Process child support, mortgage, wage, earnings, benefit, and other verification requests from state departments.
• Manage incoming and outgoing mail, including scanning, sorting, filing, uploading, and routing documents to the correct workflows and agencies.
• Retrieve, organize, verify, and triage unemployment-related documents from multiple state portals.
• Support unemployment claims, registration, and hearing teams with document submissions, witness preparation scheduling, hearing registrations, and SIDES processing.
• Audit, verify, and protest unemployment benefit charge statements.
• Communicate document status and requirements with internal stakeholders and help create internal resources such as help articles and training decks.

Requirements

• At least one year of professional experience, preferably in unemployment claims, human resources, or a related field.
• Proficiency in Adobe Acrobat, including redacting, editing, resizing, organizing, and optimizing documents.
• Experience using multiple systems and software programs, with the ability to learn new systems and processes independently.
• Strong organizational, multitasking, analytical, communication, and judgment skills.
• Prior mailroom experience.
• Ability to work in the New York City office five days per week during the first 90 days, followed by two office days per week in a hybrid schedule.

Nice to have

• Prior professional experience with unemployment claims or PEO operations.

Culture & Benefits

• Welcoming, casual, and supportive work environment.
• Benefits and wellness program offerings.
• Company retreats and opportunities to learn from leaders in the startup community.
• Culture centered on camaraderie, openness, grit, integrity, and simplicity.
• Commitment to diversity, inclusion, accessibility, and reasonable accommodations.