Sales Enablement Coordinator (SaaS)

Location: Richmond Hill, Ontario, Canada; travel requirement: 0%

Company

hirify.global develops positioning, autonomy, hardware, software, and services for construction, surveying, mapping, automotive, marine, utilities, and other field industries.

What you will do

• Lead end-to-end fulfillment and activation of recurring revenue subscriptions and sales order deliverables.
• Generate and distribute authorization codes, system configuration files, firmware warranty extension codes, and hardware warranty notifications.
• Build operational expertise in subscription logic, entitlement models, and product licensing tiers.
• Process sales and service orders, review quotations and purchase orders, and provide operational backup during peak periods and team absences.
• Issue and track RMAs and help coordinate loaner equipment and demonstration systems.
• Maintain Salesforce data quality and participate in system testing and user acceptance testing for sales enablement and CRM tools.

Requirements

• 2–4 years of experience in sales operations, order administration, customer support, or SaaS subscription fulfillment.
• High school diploma or equivalent.
• Experience with Salesforce and Navision is highly preferred.
• High proficiency in Microsoft Office, including Excel and Word.
• Ability to understand subscription lifecycles, recurring revenue structures, and entitlement code generation.
• Strong attention to detail, communication, organization, and problem-solving skills.

Nice to have

• Associate or bachelor's degree in Business, Operations, or a related field.
• Direct experience with Salesforce and Navision.

Culture & Benefits

• Work on positioning, autonomy, and field technology solutions with tangible real-world impact.
• Collaborative and supportive working environment.
• Entrepreneurial culture that encourages ownership and initiative.
• Values centered on belonging, growth, and innovation.

Hiring process

• Submit an online application through the posting's application process.