Enterprise Sales Support Specialist

Location: Toronto, Ontario, Canada

Base salary: $52,800 per year

Company

hirify.global is an IT solutions provider delivering secure cloud, AI, software, and digital workplace solutions to organizations across the United States and Canada.

What you will do

• Support enterprise customers in partnership with Inside Sales Client Advisors and Account Executives.
• Research and fulfill quote requests, provide reporting, manage annuity business, and deliver post-sales support.
• Coordinate with vendors and manufacturers on pricing, product availability, and alternative solutions.
• Manage customer projects, including forecasting equipment, arranging specialized delivery, and tracking documentation.
• Perform complex contract management and facilitate customer, vendor, and internal team interactions.
• Help reduce escalations and customer risk while identifying opportunities to expand vendor relationships.

Requirements

• 2+ years of customer service experience and 2+ years of sales experience.
• Strong customer service, relationship-building, communication, problem-solving, organizational, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced sales environment.
• Proficiency with Outlook, Word, Excel, and PowerPoint.
• High school diploma or equivalent preferred.
• Experience with enterprise reporting tools such as Oracle/BI and Salesforce is an asset.

Culture & Benefits

• Collaborative, inclusive, and high-performing work environment.
• Flexible approach to planning workdays.
• Competitive benefits available from the first day.
• Remote onboarding and digital interviewing.
• Career development and advancement opportunities, including a planned transition toward an Enterprise Inside Sales Client Advisor role.

Hiring process

• Digital interviews are used during the recruitment process.
• Before starting, candidates undergo a criminal record check, education verification, and reference checks.