Senior Program Manager, Revenue Operations (Salesforce)

Location: Woburn, MA, United States; hybrid work arrangements

Salary: $110,000–$125,000 annual base salary, plus a corporate bonus

Company

hirify.global designs, develops, licenses, and manages typefaces and font technologies for global brands and creative professionals.

What you will do

• Own the Revenue Operations program portfolio from intake and scoping through requirements, build, testing, launch, adoption, and post-launch measurement.
• Translate business needs into Salesforce-ready user stories, process flows, and acceptance criteria; coordinate UAT and partner with Salesforce and Systems teams.
• Lead go-to-market readiness for new products, offerings, and packaging, including pricing, quoting, approvals, contracting, provisioning, reporting, and enablement.
• Drive process improvement across the lead-to-cash motion, identifying friction, manual work, broken handoffs, and prioritized fixes.
• Run governance through steering reviews, status reporting, decision and risk logs, escalation paths, and success metrics.
• Lead post-merger integration workstreams, maintain the process library, and identify opportunities for AI, automation, and improved workflows.

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, GTM Programs, Business Operations, a GTM-focused PMO, or management consulting.
• Experience delivering cross-functional programs from intake through adoption without formal authority over delivery teams.
• Strong Salesforce fluency, including objects, data structures, quoting/CPQ, process automation, requirements, and user stories.
• Experience with SaaS, technology, B2B sales, recurring revenue, go-to-market launches, pricing operations, and quote-to-cash processes.
• Experience with change management, enablement, process documentation, reporting or BI tools, and project management platforms such as Jira, Asana, Smartsheet, or Monday.
• Strong communication, stakeholder management, attention to detail, and ability to manage multiple priorities in an ambiguous environment.

Nice to have

• Salesforce Administrator or CPQ certification.
• PMP, Prosci, Scrum, or another project or change management credential.

Culture & Benefits

• Hybrid work arrangements and paid time off programs.
• Commercial medical insurance and retirement planning options.
• Corporate bonus program and competitive compensation.
• Creative, innovative, and global environment in the creative and software technology industry.
• Professional onboarding, targeted training, development opportunities, and internal mobility.
• Events, reward, and recognition programs.