Manager Operations (SIN Gateway)

Location: 90 Alps Avenue, Singapore, 498746, Singapore; onsite role

Company

hirify.global is a global express transportation company providing transportation and business solutions across more than 220 countries and territories.

What you will do

• Manage input, movement, processing, sorting, and output across gateway operations.
• Lead, motivate, and develop employees through communication, feedback, team building, and training.
• Analyze daily operational results and take action to achieve service quality, loss and damage, cost, and productivity targets.
• Build a customer-focused culture through initiatives that improve satisfaction, loyalty, and retention.
• Implement reporting, resource-control, service-performance, cost-management, and continuous-improvement tools.
• Develop optimization programs and share best practices to improve service levels and reduce unit costs.

Requirements

• Bachelor’s degree or equivalent in any discipline.
• At least five years of relevant work experience.
• Leadership and management experience, including problem-solving and decision-making in a fast-paced environment.
• Understanding of warehouse management principles, supply chain processes, and relevant regulations.
• Proficiency in financial management and performance metrics.
• Strong time-management and organizational skills.

Culture & Benefits

• People-first philosophy focused on people, service, and profit.
• Commitment to diversity, equity, inclusion, and fair treatment.
• Opportunities for employee growth and development.
• Culture that encourages innovation and high-quality customer service.