5 дней назад
Senior Account Manager (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Account Manager (AI): Leading client relationships, commercial performance, budgets, and delivery for an embedded creative and digital agency studio with an accent on strategic account management, financial forecasting, team development, and AI-assisted workflows. Focus on negotiating complex client outcomes, identifying account growth opportunities, managing delivery risks, and building human-supervised Gen AI processes for account teams.
Location: Remote working with 1–2 days onsite with clients in Slough, United Kingdom; the role is also associated with London.
Company
designs, builds, and runs bespoke in-house agencies and marketing ecosystems for brands, partnering with more than 300 clients across 40+ countries as part of The Brandtech Group.
What you will do
- Lead senior client relationships and act as a trusted strategic digital partner.
- Own account health, profitability, forecasting, fee negotiation, budgets, invoicing, and financial reporting.
- Oversee project delivery, run rates, client satisfaction, service-level escalations, and budget risks.
- Identify and develop new business opportunities by connecting client needs with relevant agency capabilities.
- Manage, coach, and develop 1–3 direct reports while collaborating with Project Managers and senior stakeholders.
- Source and negotiate with freelancers and production partners when required.
Requirements
- Proven account management experience in a creative, digital, or integrated agency, ideally in an embedded or in-house studio.
- Strong client relationship, presentation, communication, stakeholder management, and negotiation skills.
- Experience managing budgets, forecasting, fee negotiation, supplier relationships, financial reconciliation, and revenue growth opportunities.
- Experience managing and developing junior team members.
- Understanding of digital, social, creative, data, and production work, with the ability to challenge briefs constructively.
- Advanced use of Gen AI tools, experience building AI-assisted processes, and ability to train others while applying human oversight to outputs.
Nice to have
- Experience with embedded or in-house agency models.
- Familiarity with FMCG brands or consumer goods markets.
- Experience with Microsoft Office and workflow or project management platforms.
Culture & Benefits
- Work within a studio of 20–30 agency professionals.
- Values include ambition, imagination, learning, results focus, inclusion, and anti-racism.
- AI is used to support efficiency and consistency, while candidate selection remains human-led.
- Commitment to an inclusive working environment and equal opportunity.
- Sustainability goals are embedded across departments and project lifecycles.
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