Sales Ops Business Partner Expert

Location: Zurich, Switzerland; hybrid work pattern

Company

hirify.global develops enterprise applications and business AI that support business-critical operations across finance, procurement, HR, supply chain, and customer experience.

What you will do

• Lead sales operations business services delivery across a broad service portfolio.
• Govern workflow management, service request resolution, and data quality at scale.
• Establish service quality standards and lead process improvement and simplification programs.
• Oversee knowledge management frameworks and shape operations tools, processes, and standards.
• Manage senior stakeholder relationships, complex escalations, and operations service teams.
• Drive continuous improvement across sales and revenue-generating functions.

Requirements

• Extensive experience leading sales operations business services in complex, high-volume environments.
• Expertise in workflow management, process improvement, data management, service quality governance, and stakeholder management.
• Experience leading teams, defining service standards, and improving process and knowledge management across a broad service portfolio.
• Strong customer orientation, operational rigor, strategic thinking, communication, and complex problem-solving skills.
• Experience with process mining and optimization, data-driven stakeholder engagement, and AI-enabled operations practices.

Culture & Benefits

• Flexible working models within an inclusive workplace.
• Focus on employee health, well-being, accessibility, and inclusion.
• Investment in employee development and realizing professional potential.
• Variable incentive opportunities and additional benefits may apply according to relevant plans and policies.