5 дней назад
Project Manager APAC, Japanese Speaking
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Project Manager APAC, Japanese Speaking (Fintech): Managing end-to-end onboarding and implementation projects for APAC commercial customers from contract signing through go-live with an accent on cross-functional coordination, customer communication, and delivery governance. Focus on developing project plans, managing risks and competing workstreams, validating system setup, and driving process improvements across customer onboarding operations.
Location: Singapore
Company
operates in the payments industry and supports global commerce through customer-facing payment services.
What you will do
- Manage end-to-end onboarding and implementation projects for APAC commercial customers from contract signing through successful go-live.
- Coordinate Sales, KYC/CDD, Legal, Credit, Risk, Boarding, Implementation, customers, and third-party vendors.
- Create project plans, track milestones, manage risks, lead status meetings, and provide project reporting.
- Coordinate documentation collection, system setup validation, product demonstrations, and user training.
- Handle escalations, post-go-live performance monitoring, project closure reviews, and handovers.
- Drive process and operational improvements across customer onboarding activities.
Requirements
- Bachelor’s degree and a strong track record in project management.
- Knowledge of project management best practices and experience using project management software such as MS Project or Salesforce.
- Strong negotiation, communication, presentation, analytical, planning, and organizational skills.
- Ability to manage multiple workstreams, competing demands, internal blockers, and executive-level client interactions.
- Experience working with third-party vendors and outsourcing companies.
- Japanese proficiency is advantageous for engagement with partners and clients in Japan.
Nice to have
- Card payment and merchant acquiring product knowledge.
- Marketing experience.
Culture & Benefits
- Work with inclusive, global teams across borders.
- Collaborate in an environment focused on curiosity, innovation, ownership, and shared results.
- Access dynamic career opportunities within the payments industry.
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