Corporate IT Support Engineer (Networking & Physical Security)

Location: Hammersmith, United Kingdom; onsite in the London office five days per week. Some meetings require flexibility for US time zones, and after-hours or on-call support may be needed.

Company

hirify.global provides technology-enabled grading, authentication, vaulting, and sales services for collectibles through brands including PSA, PCGS, Beckett, SGC, and Card Ladder.

What you will do

• Own day-to-day IT operations for the London Receiving Center, including networks, endpoints, communications, and physical security systems.
• Provide onsite troubleshooting for hardware, software, connectivity, and employee IT support requests.
• Coordinate UK fiber and WAN providers, local vendors, equipment procurement, and facility infrastructure work.
• Deploy and manage Windows and macOS workstations, laptops, tablets, printers, scanners, and mobile devices throughout their lifecycle.
• Operate IP camera and access-control systems, including Cisco Meraki MV cameras, card readers, door controllers, and HID credentials.
• Document site procedures, participate in global IT meetings, and support reliable operations for eBay-facing receiving activities.

Requirements

• 3–5 years of hands-on IT support and infrastructure experience.
• Strong networking fundamentals, including TCP/IP, VLANs, switching, and Wi-Fi.
• Experience deploying and supporting Windows and macOS endpoints at scale.
• Familiarity with MDM and endpoint management tools such as ManageEngine Endpoint Central, Jamf, or Intune.
• Experience with IP camera systems and physical access-control hardware.
• Strong independent troubleshooting and communication skills for collaboration with a remote global IT team.

Nice to have

• Cisco Meraki switching, Wi-Fi, and MV camera experience.
• Experience with Zero Trust or SASE platforms such as Cato Networks or Zscaler.
• Administration experience with Google Workspace, Okta, and Slack.
• Knowledge of structured cabling, MDF/IDF architecture, ITIL, or service management frameworks.
• Experience supporting warehouse, fulfillment, grading, or logistics operations.

Culture & Benefits

• Work closely with a global Corporate IT team based in Santa Ana, California.
• Collaborate with UK-based technology vendors and international offices.
• Participate in weekly IT Sprint Reviews and Corporate IT Leadership meetings.
• Equal opportunities employer with workplace accommodations available during the application and interview process.

Hiring process

• Video interviews require candidates to keep their cameras on unless an accommodation is needed.
• Some interview stages may take place by phone.
• Final-stage candidates may be asked to attend an onsite interview.