Inside Sales Representative (Australia Market)

Location: Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Company

hirify.global provides products, services, and solutions for commercial customers.

What you will do

• Initiate outbound calls to prospective Australian commercial customers and introduce products, services, and solutions.
• Tailor sales pitches to customer needs and communicate product value, features, benefits, offers, and promotions.
• Identify and qualify leads, gather relevant information, and maintain accurate customer records in Salesforce.
• Follow up on inquiries, provide accurate information, and address customer concerns using standard policies.
• Collaborate with marketing and customer support to provide seamless customer experiences.
• Work toward daily, weekly, and monthly call, lead-generation, and performance targets while contributing to pipeline management.

Requirements

• High school diploma, GED, higher secondary education, equivalent work experience, or demonstrated competence.
• Typically 2–4 years of experience, preferably in inside sales or telesales for Australian commercial customers.
• Knowledge of business-to-business sales, cold calling, consultative selling, customer relationship management, prospecting, phone sales, and upselling.
• Strong communication, customer-centricity, results orientation, learning agility, and digital fluency.
• Ability to work onsite in Kuala Lumpur, Malaysia.

Nice to have

• Certified Inside Sales Professional (CISP) certification.

Culture & Benefits

• Full-time employment with no travel requirement.
• Training in product knowledge, sales skills, and customer service techniques.
• Opportunity to contribute to pipeline management and collaborate across internal teams.