Manager – Account Executive - Personal Bank Enablement (Fintech)

Location: Melbourne, Australia; hybrid position with office attendance determined by the Hiring Manager

Company

hirify.global is a global payments technology company connecting consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

What you will do

• Support and grow hirify.global's Personal Bank relationship with NAB across product, portfolio, strategy, customer, and payments stakeholders.
• Manage client engagement activities, including business reviews, strategic discussions, executive meetings, and day-to-day coordination.
• Identify and develop commercial opportunities across issuing, value-added services, loyalty, risk, data, digital solutions, and emerging customer segments.
• Prepare business cases, client proposals, growth plans, executive presentations, and strategic account plans.
• Coordinate hirify.global product, consulting, marketing, risk, and client services teams to deliver partnership commitments and resolve issues.
• Analyse portfolio trends, industry developments, competitor activity, and client priorities to improve performance and partnership outcomes.

Requirements

• Experience in account management, relationship management, business development, consulting, client services, or a related field.
• Strong stakeholder management, communication, presentation, influencing, analytical, and problem-solving skills.
• Ability to build trusted internal and external relationships and collaborate across cross-functional teams.
• Commercial mindset with an interest in identifying growth opportunities and delivering client outcomes.
• Ability to manage multiple priorities in a fast-paced environment with strong organisational skills and attention to detail.
• Experience with financial institutions, payments, technology, or related industries is preferred.

Nice to have

• Experience in payments, banking, cards, or financial services.
• Understanding of consumer payments, loyalty, digital banking, or value-added services.
• Experience with strategic account management, client relationship management, or large enterprise clients.
• Curiosity about emerging payments trends, digital commerce, AI, and consumer financial services.

Culture & Benefits

• Full-time role within a global payments technology company.
• Hybrid work arrangement with office attendance confirmed by the Hiring Manager.
• Cross-functional collaboration with product, consulting, marketing, risk, and client services teams.
• Opportunity to work on strategic initiatives across NAB's Personal Bank portfolio and broader ecosystem.