Key Account Manager

Location: Istanbul, Turkey; hybrid work with an average of 3 days per week in the office

Company

hirify.global is a product business with a commercially focused Modern Trade team that develops customer partnerships and delivers measurable growth.

What you will do

• Own customer plans from priority setting and joint planning through negotiation, execution, and performance reviews.
• Identify shared growth opportunities while balancing customer needs with business priorities.
• Deliver annual sales and profitability targets and strengthen long-term customer relationships.
• Improve execution across key commercial priorities and build customer growth plans.
• Create a pipeline of opportunities supporting performance in the following year.
• Work with Sales, Marketing, Trade Marketing, Operations, and customer stakeholders to align priorities and execution.

Requirements

• Experience delivering sales and profitability targets while managing key customer accounts.
• Experience leading commercial negotiations and joint business planning with customers.
• Experience using financial and performance data to shape sales plans and track results.
• Strong ownership, customer-focused thinking, stakeholder collaboration, and influencing skills.

Nice to have

• Experience managing customers or commercial plans across retail or omnichannel environments.
• Experience applying category and shopper insights to identify opportunities and improve performance.

Culture & Benefits

• Hybrid work policy with an average of 3 office days per week; the primary workplace is assigned during hiring.
• Enhanced paid family care leave.
• Life and disability insurance, wellbeing resources, and community initiatives.
• Colleague discount from the first day.
• Bonus scheme when goals are reached and eligibility requirements are met.
• Inclusive culture focused on creativity, accountability, customer thinking, and shared success.

Hiring process

• Applications are reviewed on an ongoing basis.
• The hiring team will discuss hybrid policy and role eligibility during the recruitment process.