Senior Manager Account Manager Mid Market (SaaS)

Senior Manager Account Manager Mid Market

Company

Ramp

Conditions

6 days agoSalary: 290K - 350K

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead and develop a team of Account Managers serving Mid-Market customers. You will manage quota and pipeline performance, engage key customer relationships, forecast results, hire and coach representatives, improve processes and tooling, and partner cross-functionally to remove blockers and drive retention and expansion.

Requirements

• At least 3 years of quota-carrying sales or account management experience as an individual contributor with a record of exceeding goals.
• New-business or cross-sell/upsell experience.
• At least 3 years building and leading account management or sales teams with a record of exceeding goals.
• Experience in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies.
• Ability to articulate contractual, technical, and financial value to customers and executive leaders.
• Experience negotiating, structuring, and executing complex agreements.
• Proficiency with Salesforce, Looker, Excel, and data analytics.
• Collaboration, influencing, communication, and presentation skills.

Responsibilities

• Lead a team of 5-8 Account Managers.
• Engage directly with key customers and top accounts.
• Manage quota performance and pipeline generation to achieve activation, retention, and expansion goals.
• Forecast and report team performance to senior leadership.
• Hire, train, and develop Account Managers.
• Coach representatives through 1:1s, call feedback, enablement sessions, and career paths.
• Refine team processes and tooling to improve efficiency.
• Partner with Sales, CX, CSM, Risk, and Product to remove blockers.

Benefits

• Flexible PTO
• Home-office equipment ordering
• Health and wellness stipend
• Intra-office travel budget
• Weekly coffee stipend
• Medical, dental, and vision insurance coverage
• One Medical annual membership
• 401(k) with employer match
• Fertility HRA
• Paid parental leave
• Pet insurance
• In-office meals and refreshments
• Relocation expense coverage to New York City or San Francisco

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