5 дней назад
People Operations Administrator (Central)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
People Operations Administrator (Central) (Fulfillment and Workforce Planning): Managing FTE and contingent labor delivery across regional fulfillment sites with an accent on workforce planning, staffing vendor coordination, compliance, and operational reporting. Focus on analyzing attendance and labor trends, auditing HRIS/VMS records, resolving timekeeping and billing issues, and adjusting staffing plans to meet volume and SLA targets.
Location: DFW2 - Dallas, TX; on-site presence at the Home Site is required, with periodic travel to regional sites and occasional evenings or weekends.
Company
provides commerce-enablement technology and high-volume fulfillment services, including warehousing, transportation, omnichannel fulfillment, and software platforms for leading brands.
What you will do
- Monitor full-time and contingent labor headcount across regional sites and align staffing with forecasts, volumes, and SLA targets.
- Track labor delivery, new-hire orientations, show-up rates, cancellations, overtime, and time-off activity.
- Partner with staffing vendors, co-employment partners, site leaders, HR, and managed service providers to improve fill rates, quality, scalability, and compliance.
- Maintain workforce dashboards and deliver recurring and ad hoc reports on staffing, attrition, hiring conversion, vendor performance, and audit results.
- Use Workday and VMS platforms for requisitions, hiring events, timekeeping audits, headcount changes, and workforce records.
- Resolve timecard, roster, purchase order, billing, and rate-code issues while maintaining supplies such as PPE and supporting regional projects.
Requirements
- High school diploma or equivalent.
- At least 1 year of experience in operations, administrative support, customer service, retail, hospitality, staffing, recruiting, HR, or a related fast-paced environment.
- Strong organization, prioritization, attention to detail, discretion, and customer service skills.
- Clear written and verbal communication skills, including comfort presenting to groups.
- Experience with data entry, auditing, data-driven reporting, Microsoft Office, Google Workspace, and workplace communication tools.
- Ability to work on-site, spend time walking or standing on the warehouse floor, lift up to 25 pounds occasionally, and travel to regional support sites.
Nice to have
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Experience with co-employment, contingent labor, workforce planning, staffing vendor or MSP management, and fulfillment or distribution environments.
- Proficiency with Excel lookups and pivot tables, iOS, Workday or another HRIS, and VMS platforms.
- Analytical problem-solving skills and experience building partnerships with site teams and external vendors.
Culture & Benefits
- Work closely with operations leaders, HR, staffing vendors, co-employment partners, and regional leadership.
- Support a fast-growing fulfillment and commerce technology business serving leading consumer brands.
- Contribute to operational excellence, labor compliance, workforce stability, and cost control across regional sites.
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