People Services Specialist, Tier 2 Program Operations

Location: Deerfield, Illinois, United States — hybrid, with flexibility to work from home on Mondays and Fridays

Base salary: $40,000–$65,000 USD per year, plus eligibility for an annual bonus or role-based sales incentive plan.

Company

hirify.global Innovations develops home, security, digital, water, outdoor, and residential and commercial products through brands including Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe, and Yale Residential.

What you will do

• Support specialized HR programs and employee lifecycle processes, including internal mobility, organizational changes, immigration tracking, and severance.
• Execute Workday transactions and employee data changes in line with HR processes, governance standards, and compliance requirements.
• Research and resolve escalated HR process, data, and system issues with HR Business Partners, Centers of Excellence, Legal, managers, and associates.
• Conduct audits, data validations, and process reviews to identify risks and maintain data quality.
• Create and maintain standard operating procedures, job aids, process documentation, and operational resources.
• Support HR technology enhancements, testing, reporting, and continuous improvement initiatives.

Requirements

• High school diploma or GED equivalent.
• At least two years of experience in HR Shared Services, HR Operations, employee lifecycle administration, or a similar service delivery environment.
• Experience with Workday or a similar HRIS platform for processing transactions and maintaining employee data.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Outlook, Teams, and cloud-based file-sharing platforms; Excel experience should include VLOOKUP and pivot tables.
• Customer service experience, strong written and verbal communication, attention to detail, troubleshooting ability, and experience managing competing priorities.
• Ability to maintain confidentiality and discretion.

Nice to have

• Experience with HR data governance, auditing, reporting, or process improvement.
• Experience with US immigration or mobility processes, including employment-based visa and green card cases, immigration counsel coordination, and compliance tracking.

Culture & Benefits

• Inclusive workplace focused on trust, dependability, sustainability, innovation, and diverse perspectives.
• Comprehensive health and wellness benefits.
• Market-leading 401(k) program with a company contribution.
• Product discounts, flexible time off benefits, adoption benefits, and employee resource groups.
• Hybrid work arrangement with regular work-from-home flexibility.