5 дней назад
HR Service Center Coordinator
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
HR Service Center Coordinator (Human Resources): Providing first-level HR support to employees and managers while maintaining administrative processes, self-service resources, and accurate employee information with an accent on customer service, process consistency, and confidentiality. Focus on resolving moderately complex inquiries, improving knowledge-base content, supporting process testing and documentation, and identifying recurring gaps for escalation and improvement.
Location: Hybrid role based at the headquarters near Portland, Oregon, United States; onsite four days per week
Company
is a sportswear company offering regular full-time employees a comprehensive benefits program.
What you will do
- Serve as the first point of contact for employees and managers, providing timely and accurate HR support.
- Resolve routine and moderately complex HR inquiries and escalate more complex issues to appropriate HR specialists and partners.
- Guide employees and managers through HR self-service activities and maintain employee-facing knowledge resources.
- Complete HR administrative and operational tasks using established procedures, decision trees, and standard operating procedures.
- Support testing and documentation for updated HR processes and solutions.
- Identify recurring questions and process gaps, contribute to trend reporting, and support knowledge sharing and onboarding.
Requirements
- High school diploma or equivalent experience; some positions may require two or more years of technical training.
- Typically 2–5 years of related experience in administrative support, HR, customer service, office operations, or a related field.
- Strong customer service, communication, organizational, and prioritization skills.
- Ability to learn and apply established processes, procedures, and business practices.
- Experience handling confidential or sensitive information with discretion.
- Comfort using general office tools and learning business systems.
Culture & Benefits
- Collaborative, fast-paced HR service environment with cross-functional work across HR teams and process owners.
- Regular full-time benefits including medical, dental, vision, life insurance, disability, flexible spending accounts, and a health savings account.
- 401(k) plan with a company match and additional voluntary benefits.
- Employee assistance, wellness benefits, employee discounts, and a generous time-off program.
- Reasonable accommodation is available during the application and employment process.
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