Manager, Customer Supply Chain

Location: Bentonville, Arkansas, USA; hybrid with 3 days in the office and 2 days working from home

Salary range: $91,200–$210,000 per year, depending on U.S. labor-cost zone, experience, skills, and location. The role is also eligible for incentive plans.

Company

hirify.global is a consumer products company focused on growing its brands while creating positive impact for consumers, communities, and employees.

What you will do

• Own end-to-end customer supply chain performance across order-to-cash, including service, inventory, cost-to-serve, fines, cash, and compliance.
• Integrate Logistics with Sales, IBP, Planning, Finance, Order Management, Transportation, and external partners.
• Develop and apply decision-safe analytics, dashboards, AI-enabled insights, and critical planning inputs to identify risks and support business decisions.
• Lead customer-level cost-to-serve analysis and quantify the financial impact of service models, collaboration initiatives, and operational improvements.
• Evaluate demand, promotion, capacity, and growth scenarios while balancing service commitments, cost, cash, and growth priorities.
• Drive KPI performance, root-cause problem solving, standard work, operating reviews, and data-driven performance management with 3PLs and carriers.

Requirements

• 5+ years of experience in supply chain, logistics, or customer operations within CPG, retail, or a complex distribution environment.
• Strong analytical capability and experience converting data into clear business decisions.
• Experience with cost-to-serve analysis, trade-off evaluation, financial decision-making, forecasts, inventory signals, service metrics, and financial data.
• Strong financial acumen, including understanding of profit drivers, cost levers, working capital, and service-to-cash trade-offs.
• Experience partnering across Sales, Finance, Planning, Operations, and senior stakeholder groups, with clear and concise communication skills.
• Proficiency in Power BI, Excel, SAP/S4, WMS/TMS, or comparable planning and execution tools, plus the ability to interpret AI-enabled recommendations.

Culture & Benefits

• Hybrid work arrangement with 3 office days and 2 work-from-home days.
• Inclusive, values-based culture focused on respect, participation, diversity, and professional and personal wellbeing.
• Comprehensive health plans and a market-leading 401(k) program with company matching.
• Flexible time-off benefits, including half-day summer Fridays depending on location.
• Inclusive fertility and adoption benefits and participation in applicable incentive plans.