Revenue Operations Manager (B2B SaaS)

Location: 100% remote, US only; company headquarters are outside Baltimore, Maryland and Washington, DC.

Company

Kion is a fast-growing Series A startup providing a centralized CloudOps and FinOps platform for managing multicloud, multi-organization, and multi-account environments.

What you will do

• Own the deal desk, including pricing reviews, discount approvals, non-standard terms, quotes, and order forms.
• Perform first-pass contract reviews and redlines, escalating matters to counsel when necessary.
• Build the weekly sales forecast, improve commit accuracy, and provide reliable pipeline visibility to Sales leadership and the COO.
• Manage pre-sales to post-sales handoffs, onboarding kickoffs, booking transfers to Finance, and delivery and invoicing accuracy.
• Define CRM data models, sales processes, dashboards, and GTM system changes while directing an outsourced RevOps partner.
• Improve lead-to-opportunity hygiene, support marketing programs, analyze AI-generated pipeline insights, and advise Sales, Marketing, Delivery, and Finance leadership.

Requirements

• 4+ years of experience in deal desk, revenue operations, sales operations, or contract management at a B2B SaaS company.
• Direct ownership of deal approval processes, including pricing, discount authority, and non-standard commercial terms.
• Experience with first-pass contract review, customer redlines, sales forecasting, and holding representatives accountable for accurate commit data.
• Working fluency in Salesforce, including report building, object-model interpretation, and writing clear change requests; Salesforce administration is not required.
• Experience directing an external vendor, agency, or contractor against a written scope, with strong autonomous and cross-functional communication skills.
• Working familiarity with federal procurement, including GSA schedules, distributors, and cloud marketplaces.

Nice to have

• Experience with GSA schedule pricing, Carahsoft or similar reseller channels, and cloud marketplace transactions.
• Salesforce administration, CPQ, or outsourced RevOps partner experience.
• Familiarity with revenue recognition, SQL, BI tools such as Tableau, Hex, or Looker, and AI-driven workflow automation.
• Background in cloud infrastructure, FinOps, or IT governance.
• Experience working in a fully remote company.

Culture & Benefits

• 100% remote work within the US.
• Medical, dental, and vision benefits.
• 3% direct compensation contribution to a 401(k), with no employee match required.
• Unlimited PTO.
• Small-team collaborative environment with regular virtual engagements focused on connection and innovation.