Service Contract Administrator

Location: Concord, Ontario, Canada. The role is primarily on-site and is also eligible for a remote work arrangement from home, with details provided during the interview process.

Annual salary: CAD 50,000–61,000, plus eligibility for bonus or incentive pay.

Company

SCIEX is a hirify.global operating company supporting life sciences, diagnostics, and biotechnology through analytical solutions for quantitation and characterization.

What you will do

• Support Service and Aftermarket Sales with quotations, order booking, spare parts requests, and contract-related activities.
• Manage service contracts, RFPs, warranty conversions, renewals, and related customer commitments.
• Review purchase orders, scopes of work, and payment schedules for accuracy, compliance, and timely revenue support.
• Process contractual documents according to standard procedures, service levels, and company policies.
• Partner with Legal, Accounting, EH&S, and Human Resources on contract drafting, review, and approvals.

Requirements

• Bachelor’s degree or equivalent professional experience.
• Strong analytical skills and the ability to solve practical problems in situations with limited standardization.
• Flexibility to support month-, quarter-, and year-end transaction closing activities, including occasional holiday work.
• Availability to work Monday through Friday and adjust hours to meet business needs.

Nice to have

• Experience with Salesforce.com, Oracle 12, Excel, Teams, and Microsoft Office Suite.
• Ability to read and interpret service contracts, quotations, purchase orders, contractual terms, and procedure manuals.

Culture & Benefits

• Comprehensive benefits including paid time off and medical, dental, and vision insurance.
• 401(k) benefits for eligible employees.
• Flexible remote working arrangements may be available for eligible roles.
• Continuous improvement culture supported by the hirify.global Business System.