Employee Health & Benefits Client Manager

Location: Hybrid role based within driving distance of the Lexington, Kentucky office, with a minimum of three days per week in the office.

Company

hirify.global's Marsh Agency provides business insurance, employee health and benefits, retirement, and private client insurance solutions through a network of offices across North America.

What you will do

• Build and maintain client relationships as the primary contact for employee health and benefits inquiries.
• Administer health, dental, vision, and wellness programs and support account renewals.
• Assess client needs and develop benefits solutions aligned with organizational goals and budgets.
• Monitor compliance with ERISA, HIPAA, ACA, and applicable federal and state regulations.
• Prepare reports on utilization, claims trends, and program effectiveness for client decision-making.
• Coordinate vendors, open enrollment, employee education, enrollment applications, claims support, and benefits communications.

Requirements

• Bachelor's degree in Business Administration, Human Resources, or a related field preferred.
• 3–5 years of experience in employee benefits, insurance, or account management, preferably in a brokerage or agency environment.
• Knowledge of health and benefits regulations and industry trends.
• Strong communication, negotiation, interpersonal, analytical, and problem-solving skills.
• Proficiency in Microsoft Office Suite and the ability to manage multiple priorities.
• Life & Health resident agent's license required.

Culture & Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match, company-paid life and disability insurance, and stock purchase opportunities.
• Generous paid time off, including volunteer paid time off, plus an employee assistance program.
• Career mobility, employee networking groups, tuition reimbursement, and professional development opportunities.
• Charitable contribution matching programs.