Lead Office Services Associate

Location: Washington, DC, USA; onsite

Salary: USD 21.97–31.20 per hour

Company

hirify.global provides marketing, packaging, print, and business services supported by proprietary technology, data analytics, and operational expertise.

What you will do

• Lead employees and direct workflow across office-services lines, including reprographics, mail, reception, hospitality, facilities, audio/visual, and administrative support.
• Coordinate incoming client requests, prioritize work, delegate duties, and monitor completion against deadlines.
• Communicate with clients, direct reports, and managers about job requirements, deadlines, and operational issues.
• Resolve client concerns, escalate problems appropriately, and support complex or high-volume projects.
• Oversee quality assurance, reporting, standard operating procedure adherence, and efficient use of equipment and supplies.
• Train new employees and provide hands-on support with equipment, conference-room setups, mail, reception, and visitor services.

Requirements

• High school diploma or equivalent.
• At least 3 years of office-services experience, preferably in a legal, banking, or large corporate environment.
• Experience leading employees, monitoring time and absence, and ensuring adherence to processes and policies.
• Intermediate computer skills, generally using Microsoft Office, plus familiarity with relevant office-services procedures, software, and equipment.
• Strong professional communication, customer-service, organization, attention to detail, independent decision-making, and problem-solving skills.
• Ability to lift up to 50 lbs. regularly and work onsite in Washington, DC.

Culture & Benefits

• Monday–Friday schedule from 8:00 a.m. to 5:00 p.m.
• Medical, dental, and vision coverage.
• Paid time off, disability insurance, life insurance, and parental leave.
• 401(k) with company match, tuition assistance, adoption assistance, and employer or partner discounts.
• Employment is contingent on successful completion of a pre-employment background check and drug screen.