Program Manager (AI Agency)

Location: Chicago, IL, USA; eligible for hire in select U.S. locations

Salary: USD 85,000–130,000 yearly

Company

hirify.global INTOUCH is a global full-service marketing agency network serving the life sciences industry through creative, media, enterprise solutions, and data analytics services.

What you will do

• Lead planning and day-to-day execution for complex, multi-workstream client engagements.
• Coordinate strategy, creative, activation, platform engineering, client solutions, and external vendor teams.
• Manage timelines, dependencies, milestones, delivery roadmaps, governance, and client communication.
• Control project scope, budgets, resource utilization, profitability, and change requests.
• Anticipate risks, resolve blockers, build mitigation plans, and escalate issues with recommendations.
• Develop delivery frameworks, templates, reporting practices, and process improvements for the AI Agency.

Requirements

• 7+ years of experience in project, program, or delivery management within pharma, life sciences, healthcare marketing, or agency environments.
• Experience delivering complex client engagements and coordinating creative, strategy, technology, and operations teams.
• Working knowledge of pharma commercialization, omnichannel campaigns, content production, regulatory review, and compliance requirements.
• Experience managing budgets, resource utilization, and P&L accountability.
• Ability to operate in fast-paced, early-stage, or high-growth environments and build processes while delivering work.
• Active hands-on use of AI and marketing technology is a non-negotiable requirement.

Nice to have

• Experience building workflows or prototypes with tools such as Gemini, Claude, Perplexity, or Midjourney.
• Experience demonstrating AI-generated content, journey logic, or platform automation to clients.

Culture & Benefits

• Practitioner-oriented environment focused on experimentation and measurable outcomes.
• Work at the intersection of AI, marketing technology, and regulated life sciences commercialization.
• Inclusive culture centered on patient outcomes, client accountability, diversity, talent development, and innovation.
• Competitive salary and employee benefits.