Solutions Consultant (AI)

Location: Remote across the United States. Employees located within 40 miles of the Scottsdale, Arizona headquarters are expected to work onsite four days per week. Travel up to 20%.

Expected hiring range: $115,000–$190,000, including annualized base salary and annualized target sales incentive.

Company

hirify.global provides an AI-powered, conversation-centric platform combining customer experience and team collaboration for businesses.

What you will do

• Lead business and technical discovery to identify customer requirements, pain points, and success criteria.
• Design and deliver tailored product demonstrations and own proof-of-concept engagements.
• Serve as the technical lead throughout the sales process, partnering with Account Executives and coordinating Product, Account Management, Project Management, and Professional Services resources.
• Respond to RFPs, RFIs, and security questionnaires while addressing architecture, security, and integration objections.
• Build relationships with third-party vendors and partners and communicate customer requirements and roadmaps to Services Delivery.
• Provide customer and competitive insights to Product and Engineering and support demo standardization and sales enablement.

Requirements

• 3–6 years of experience in pre-sales, sales engineering, or technical consulting.
• Understanding of UCaaS, CCaaS, CRM, SIP, VoIP, AI, APIs, automation services, and common integration patterns such as Workato and Redox.
• Confident presentation skills for technical and business stakeholders.
• Fundamental knowledge of Python, JSON, HTML, CSS, and JavaScript.
• Fluent English required.
• Ability to learn quickly, develop processes, adapt to new technologies, and use AI and automation to improve workflows.

Nice to have

• Knowledge of data security and privacy requirements, including HIPAA, PCI, or GDPR.
• Spanish or French language knowledge.
• Experience with Lucidchart, Google Dialogflow, Microsoft Teams, WhatsApp, or Google Workspace.
• Familiarity with competitors such as RingCentral, Five9, Genesys, or Zoom.

Culture & Benefits

• Health, dental, vision, telemedicine, life, disability, and supplemental insurance plans.
• Flexible time off for salaried employees, paid sick time, parental bonding leave, and holiday pay.
• 401(k) with company match, health savings accounts, and dependent care FSA.
• Employee assistance and wellness programs.
• Ongoing learning, development, and career advancement opportunities.