2 дня назад
Senior Technical Consultant (AI)
115 000 - 135 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Technical Consultant (AI/SaaS): Implementing, upgrading, and configuring Outreach sales engagement solutions, including AI-enabled deployments, CRM integrations, and customer workflows with an accent on technical discovery, complex configuration, and integration design. Focus on enabling AI capabilities, designing testing plans, troubleshooting technical challenges, and translating complex solutions for enterprise stakeholders.
Location: Remote within the United States, with a preference for candidates based on the East Coast.
Salary: $115,000–$135,000 per year, plus potential incentive compensation, bonus, restricted stock units, and benefits.
Company
provides a revenue platform using agentic AI, conversation intelligence, and assistive AI to automate workflows and improve sales execution, retention, and forecasting.
What you will do
- Manage customer implementations and projects, including AI-enabled solution deployments.
- Conduct discovery of customer CRM usage and translate requirements into integration functionality.
- Serve as a subject matter expert on technologies and AI features for internal and external stakeholders.
- Explore client processes and design complex configurations and integration solutions.
- Support adoption of AI-enabled workflows and help customers operationalize AI for measurable business value.
- Collaborate with project teams and client technical experts to create configuration testing plans and complete implementations.
Requirements
- 4–5 years of experience in SaaS consulting, including at least 2 years in a technical or support role.
- Strong ability to learn technologies quickly and create technical testing and troubleshooting approaches.
- Experience advising enterprise customers, discovering solution requirements, assessing feasibility, and proposing alternatives.
- Ability to solve complex integration problems and communicate technical topics to non-technical stakeholders.
- Experience collaborating with client contacts at all organizational levels.
- Ability to work remotely from the United States.
Nice to have
- Expert knowledge of APIs, CRM integration, security, privacy, and integrations.
- Familiarity with front-end and back-end development technologies.
- CRM or SaaS platform administrator certification, such as Salesforce or Dynamics.
- Expertise with a sales engagement platform.
- Experience working with Product or Engineering teams to improve product capabilities.
Culture & Benefits
- Remote work within the United States.
- Potential incentive compensation, bonus, restricted stock units, and benefits.
- Inclusive hiring approach focused on diverse backgrounds and experiences.
- Equal opportunity employment.
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