IT Manager - Portland HQ

Location: Portland, ME, United States; hybrid with on-site work at the Portland HQ at least 3 days per week

Salary: $75,000–$95,000 per year

Company

hirify.global provides a platform that gives network operators visibility and control over fiber-network assets, supporting strategic planning and daily operations.

What you will do

• Provide internal helpdesk support for Mac and Windows hardware, software, and peripherals.
• Manage user access rights, SaaS subscriptions, licenses, and account governance.
• Support employee onboarding and offboarding, including account setup, hardware provisioning, and access revocation.
• Maintain office workstations, peripherals, networking equipment, conferencing systems, and A/V equipment.
• Track hardware and software assets and maintain accurate inventory records.
• Gather evidence for SOC-2 compliance, improve IT processes, and manage scaling projects such as HRIS and email-domain migrations.

Requirements

• Experience managing Mac and Windows endpoints with MDM tools; JumpCloud experience is strongly preferred.
• Hands-on experience administering Google Workspace, including provisioning, security settings, and group management.
• Familiarity with Zoom Rooms hardware and software setup and troubleshooting for conferencing and webinar events.
• Proficiency with macOS, Windows, basic networking concepts, and common office software.
• Strong communication, troubleshooting, organizational, and documentation skills.
• Ability to work in a hybrid capacity from the Portland, ME headquarters at least 3 days per week.

Culture & Benefits

• Remote-first approach with flexible work arrangements and support for a productive home office.
• Health insurance and retirement plans with a 401(k) match.
• Remote work technology support and a semi-monthly internet stipend.
• Learning and Development fund, flexible vacation, and PTO.
• Professional development and career growth opportunities.