IT Systems Administrator (New York)

Location: New York, United States; workplace: on-site

Company

Global IT operations supporting the New York office in coordination with IT leadership and teams in Boston.

What you will do

• Administer Google Workspace and core business applications, including user provisioning, access controls, security settings, audits, and eDiscovery support.
• Manage identity and access processes, including MFA enforcement, access reviews, device compliance, and least-privilege access.
• Provision, troubleshoot, and repair macOS and Windows devices, mobile devices, and peripherals.
• Manage macOS devices with Jamf, including enrollment, configuration profiles, software deployment, and compliance policies.
• Maintain office network infrastructure, Zoom Rooms, conference rooms, printers, desk setups, and office buildouts.
• Resolve Jira tickets, identify recurring issues, automate manual work, and maintain SOPs and knowledge base documentation.

Requirements

• 4+ years of experience in IT support, IT operations, systems administration, or SaaS administration.
• Hands-on experience administering Google Workspace in a business environment.
• Experience supporting both macOS and Windows with Jamf or another MDM platform.
• Working knowledge of LAN/Wi-Fi, DNS, DHCP, and IP addressing.
• Experience using Jira or another ticketing system, plus knowledge of account lifecycle and access review processes.
• Comfort working as the sole on-site technical resource in the New York office.

Nice to have

• Okta, Apple Business Manager, and advanced Google Workspace features such as Context-Aware Access, DLP, and OAuth app control.
• Scripting and automation with Google Apps Script, Bash, Python, or similar tools.
• Exposure to SOC 2, ISO 27001, or PCI DSS frameworks.
• Certifications in Google Workspace, Okta, Jamf, Apple, or general IT support.

Culture & Benefits

• Collaboration with a global IT team using shared tooling standards, escalation paths, and coverage processes.
• Values include diversity, compassion, simplicity, honesty, and transparency.
• Pre-employment background check after offer acceptance.