IT Operations Manager (Fintech)

Location: Hybrid in the Irving, Texas, United States office; supports a nationwide remote workforce and includes an after-hours on-call rotation.

Salary: $115,000–$140,000 base salary per year, plus corporate bonus eligibility.

Company

hirify.global provides financial products and technology for merchants, dealerships, consumers, and automotive lending operations.

What you will do

• Lead technical projects, perform architectural reviews, and mentor junior IT Operations Engineers.
• Design and integrate cloud-first enterprise platforms, including Okta IdP, SASE, EDR, and MDM systems.
• Manage employee onboarding, transfers, offboarding, device provisioning, and workstation fleet lifecycle operations.
• Oversee the IT Service Desk, ITSM processes, corporate collaboration tools, and endpoint support.
• Design and manage cloud, on-premises, and SaaS network environments while improving observability and telemetry.
• Drive security and compliance improvements, resolve outages, and collaborate with business and engineering leaders.

Requirements

• Bachelor’s degree in MIS, Telecommunications, Computer Science, or a related technical field, or equivalent practical experience.
• 5+ years of experience leading end-to-end corporate technology platform projects and 3+ years in IT leadership across helpdesk, deskside, or user-facing support.
• Advanced certifications in security, identity, or administration, such as CISSP, CISM, CIAM, Okta Certified Administrator, or Microsoft IAAA.
• Strong communication, analytical, problem-solving, decision-making, mentoring, and stakeholder-management skills.
• Experience with enterprise identity governance, access certification, PAM, Okta or Azure AD, and workflow automation tools.
• Experience with IT service desks, IT asset management, networking, endpoint security, ITIL, SIEM, AWS, and Azure.

Nice to have

• Jira Service Management experience.
• Experience with Cisco Meraki, UniFi, VPNs, site-to-site routing, and office wireless configurations.
• Experience with Datadog, Sumo, Sentinel, Ansible, UiPath, and Okta Workflows.
• Familiarity with Agile methodology, change management, technical proposal writing, and process orchestration.

Culture & Benefits

• Medical, dental, and vision coverage.
• Flexible Time Off and generous parental leave.
• 401(k) retirement plan with company match.
• Educational assistance and tuition reimbursement up to $3,000 per year.
• Life insurance, disability coverage, ancillary insurance, wellness benefits, and recreational safety benefits.
• Bonus eligibility and a stock option package.