Commercial Relationship Service Specialist II (Commercial Banking)

Location: Houston, TX; office workplace type. Applicants must be currently authorized to work full time in the United States.

Company

hirify.global provides commercial banking services and relationship support for corporate, institutional, government, and specialized business customers.

What you will do

• Serve as the primary point of contact for assigned commercial customers and Relationship Managers.
• Identify, research, analyze, and resolve complex customer, service, and risk issues independently.
• Oversee end-to-end onboarding and servicing of commercial deposit and loan accounts, including complex features and special handling requirements.
• Support commercial products such as escrow services, deposit account control agreements, FBO accounts, controlled disbursement, credit sweeps, and public funds services.
• Approve multi-million-dollar transactions, monitor material changes and risk, and keep the Deal Team informed.
• Attend customer, deal team, and business segment meetings while supporting relationship growth and retention.

Requirements

• High school diploma, GED, or equivalent.
• At least 3 years of experience in commercial banking, with a focus on deposits, loans, treasury management, or customer service.
• Strong customer service, written and verbal communication, facilitation, negotiation, organizational, critical-thinking, and analytical skills.
• Ability to work independently across multiple tasks while maintaining quality and adapting to change.
• Proficiency with Microsoft Office and other digital resources.
• Current full-time authorization to work in the United States is required; immigration sponsorship is not available.

Culture & Benefits

• Office-based workplace with specific work arrangements provided by the hiring team.
• Focus on professional, discreet, positive customer communication and forward-thinking solutions.
• Opportunity to collaborate with Relationship Managers, Deal Teams, customers, and business segments.
• Equal opportunity and tobacco-free hiring practices.