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Senior Client Service Representative (Fund Accounting)

55 000 - 70 000$
Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Мэтч & Сопровод

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Описание вакансии

Текст:
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TL;DR
Senior Client Service Representative (Fund Accounting): Serving as a primary contact for clients and operational teams across fund accounting, administration, and custody services with an accent on inquiry resolution, client reporting, and documentation controls. Focus on prioritizing complex client needs, coordinating internal and third-party teams, introducing technology solutions, and identifying risks from missing documentation.

Location: Boston, United States

Salary: $55,000–$70,000 annual base salary plus annual target bonus

Company

hirify.global is a global financial services firm providing investor services, capital partners solutions, specialist expertise, technology solutions, and client management.

What you will do

  • Serve as a primary contact for clients and internal operational teams across fund accounting, administration, and custody services.
  • Respond to client inquiries, filter and escalate issues, and participate in scheduled client meetings.
  • Coordinate with internal departments and third-party providers to prioritize requests, deliverables, and issue resolution.
  • Review internal reporting for assigned client relationships and escalate issues affecting client service.
  • Use internal technology solutions and introduce clients to new technology, automation tools, and products.
  • Monitor client documentation, including tax records, accounting elections, KYC materials, account information, and authorized signers, and analyze related exposure.

Requirements

  • Senior-level experience with 2–3 years of industry experience.
  • BS/BA degree, preferably in business, finance, or accounting, or equivalent work experience.
  • In-depth knowledge of securities options, accounting standards, and ongoing regulatory changes.
  • Strong verbal and written communication, analytical, prioritization, problem-solving, and client relationship skills.
  • Ability to work quickly and accurately in a deadline-oriented environment and learn new technologies.
  • Comprehensive working knowledge of Microsoft Office products.

Culture & Benefits

  • Partnership-oriented environment with collaborative problem solving and cross-functional support.
  • Mentoring and guidance from experienced leaders, with opportunities for professional development.
  • Benefits supporting long-term savings, healthcare, income protection, professional development, and time off.
  • Compensation includes base salary, discretionary bonuses, and profit-sharing.
  • Commitment to diversity, equal opportunity, and consideration of transferable experience.

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