Digital Product Owner

Location: Birmingham, Bristol or London, United Kingdom. Hybrid working requires attendance at the contractual location three days per week, with two flexible days.

Company

hirify.global’s EE Consumer division delivers mobile, broadband and customer connectivity products across a multi-brand environment.

What you will do

• Own the product vision, roadmap and outcomes for EE’s digital rewards experience.
• Translate customer, commercial and business needs into prioritised product features and backlog items.
• Lead an Agile multidisciplinary squad through discovery, build, launch and continuous optimisation.
• Collaborate with UX designers, engineers, analysts, commercial teams and Product Managers.
• Use customer insight, analytics, experimentation and performance data to improve engagement, loyalty and retention.
• Align stakeholders, manage dependencies and communicate product strategy and progress across a matrix organisation.

Requirements

• Proven experience owning and delivering customer-facing digital products in an Agile environment.
• Experience with backlog management, prioritisation and product delivery.
• Strong ability to use customer insight, analytics and commercial objectives to identify opportunities and measure outcomes.
• Excellent stakeholder management and influencing skills across multidisciplinary teams.
• Ability to work from Birmingham, Bristol or London and attend the contractual location three days per week.

Nice to have

• Experience in loyalty, rewards, membership or ecommerce.
• Experience leading discovery and defining product requirements.
• Experience with experimentation and A/B testing.
• Technical awareness of emerging technologies and AI.
• Experience in a large-scale consumer organisation.

Culture & Benefits

• Two flexible working days per week within a structured hybrid model.
• 10% on-target annual bonus.
• Private GP access for employees and immediate family.
• Paid carers leave and enhanced maternity, paternity and adoption leave.
• Discounts on EE and BT products.
• Pension scheme with 5% employee and 10% employer contributions, plus holiday purchase options.