Operations Manager

Location: Rochester, MN, United States; in-person five days per week with regular travel to other sites

Salary: $70,000–$90,000 per year, excluding equity or variable pay

Company

hirify.global provides technology and operational services for modern public transportation networks, helping transit agencies build smart, data-driven systems.

What you will do

• Own employee lifecycle processes, including onboarding, offboarding, pre-employment requirements, and documentation.
• Manage workers’ compensation and unemployment claims while maintaining compliance.
• Support employees, handle inquiries and investigations, and lead sensitive employee relations matters.
• Support payroll and benefits administration, including open enrollment and employee education.
• Partner on recruiting, interviews, offers, pre-hire screenings, job fairs, and community events.
• Collaborate with central HR teams, local partners, and vendors to improve processes and support operational needs.

Requirements

• At least 3 years of experience in HR operations, employee relations, talent acquisition, or a similar role.
• Experience working with unionized employee populations and collective bargaining agreements.
• Knowledge of employment laws and regulations, including FMLA, ADA, and FLSA.
• Strong interpersonal, communication, organizational, and conflict-resolution skills.
• Ability to manage multiple priorities in a fast-paced and changing environment.
• Based in the Rochester, MN area and able to work in person five days per week.

Nice to have

• Additional experience working with unions.

Culture & Benefits

• Hands-on, collaborative one-team working environment.
• Opportunity to support frontline employees and shape the employee experience.
• Comprehensive benefits package.
• Equal opportunity employment.