5 дней назад
Auto Damage Trainee (Field)
27 - 43$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Auto Damage Trainee (Field) (Auto Insurance): Inspecting and assessing vehicle damage, estimating repair costs, negotiating settlements, and supporting customers after accidents with an accent on field inspections, claims resolution, and customer communication. Focus on evaluating repair needs, coordinating with body shops and rental companies, and managing multiple customer cases across the Atlanta territory.
Location: Atlanta, GA, United States; responsible for the Atlanta field territory. The trainee program includes required training in Ashburn, VA, and a field training center in NY, TX, or CA.
Salary: $27.98 per hour / $56,375 annually at start; stated range of $27.98–$43.75.
Company
is a large United States auto insurer and a member of the Berkshire Hathaway family of companies.
What you will do
- Inspect vehicles and assess damage after accidents.
- Review insurance contracts, write repair estimates, and negotiate equitable settlements.
- Consult with customers and other involved parties to resolve concerns.
- Coordinate with body shops, rental companies, and parts providers.
- Manage rental cars and support a positive customer experience.
Requirements
- High school diploma or GED required; a college degree is preferred.
- Valid driver’s license meeting company underwriting guidelines required.
- Strong customer service, interpersonal, problem-solving, empathy, adaptability, and attention-to-detail skills.
- Ability to prioritize and multitask across platforms.
- Availability to work evenings, weekends, and holidays.
- Customer-facing or high-volume call center experience with KPIs is preferred; an active adjuster’s license is preferred.
Nice to have
- Active adjuster’s license.
- College degree.
- Customer-facing or high-volume call center experience with measurable goals.
Culture & Benefits
- Health and wellness benefits begin on the first day, including medical, dental, vision, and flexible spending accounts.
- Paid time off accrues immediately, with 13 paid holidays annually.
- 401(k) plan with up to a 6% match and immediate vesting.
- Upfront tuition assistance of up to $5,250 annually.
- Paid licensing, continuing education, mentorship, and professional development programs.
- fleet vehicle assigned for the Atlanta field territory.
Hiring process
- Complete a paid trainee program with three weeks of hands-on training in Ashburn, VA, followed by two weeks at a field training center.
- Licensing and examination fees are provided during training.
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