Onsite Care Coordination Representative - Skokie, IL

Location: Onsite at a hirify.global client site in Skokie, Illinois, USA

Salary: $22–$25 per hour

Company

hirify.global provides care coordination and health information management services for healthcare clients.

What you will do

• Process care coordination and health information management tasks, including electronic filing, order and referral management, insurance verifications, prior authorizations, and patient medical forms.
• Evaluate medical documents and file them accurately in patient electronic health records.
• Navigate multiple EHRs, internal systems, and open applications while maintaining high-volume productivity.
• Track completed work, working time, transaction counts, and performance against client targets.
• Follow client protocols, service-level agreements, internal documentation, and compliance standards.
• Protect sensitive information, follow HIPAA procedures, report violations, and provide professional customer service.

Requirements

• High school diploma or equivalent.
• Experience with high-volume, fast-paced work requiring accuracy and attention to detail.
• Intermediate computer skills, including Microsoft Office Suite and the ability to adapt to company-specific software.
• Strong data entry, typing, communication, and multitasking skills.
• Ability to perform physical tasks including sitting, standing, walking, reaching, and occasionally lifting up to 25 pounds.
• Ability to work onsite at the designated client site in Skokie, Illinois.

Nice to have

• Experience with health information management concepts, EHRs, or medical terminology.

Culture & Benefits

• Occasional after-hours or weekend work may be required.
• Training and meetings are provided as required.
• Work may require access to reliable internet from a secure and private workspace for designated remote responsibilities.
• Confidentiality, HIPAA compliance, accuracy, and professional service are core expectations.