Health Information Specialists 1

Location: Onsite in Dalton, Georgia, United States. Full-time, Monday–Friday, 8:00 a.m.–5:00 p.m.; ability to commute between locations as needed.

Company

hirify.global provides secure, accessible, and actionable health data solutions for healthcare providers, health plans, researchers, and life sciences organizations.

What you will do

• Receive and process patient health information and medical record requests according to company and facility procedures.
• Safeguard patient privacy and confidential records in compliance with HIPAA and applicable policies.
• Prepare, organize, verify, and maintain paper and electronic patient charts.
• Create digital images of documents and retrieve and transmit records to internal and external requesters.
• Handle front desk customer service, inbound and outbound calls, walk-ins, faxes, mail, data entry, and pickup scheduling.
• Meet site productivity expectations and communicate changing workloads or operational issues to management.

Requirements

• High school diploma or GED.
• Strong customer service, clerical, data entry, organizational, and written and verbal communication skills in English.
• Basic computer proficiency and familiarity with Microsoft Office, phones, fax machines, printers, and general office equipment.
• Ability to work independently, manage multiple priorities, and respond effectively in a fast-paced, high-volume environment.
• Must be able to work onsite in Dalton, Georgia, commute between locations as needed, and work overtime during peak periods when required.
• This position is not eligible for employment sponsorship.

Nice to have

• Healthcare or medical office experience.
• Production or metric-based work experience.
• In-person customer service experience and the ability to build relationships with onsite clients.
• Experience suggesting process improvements and providing feedback to internal stakeholders.

Culture & Benefits

• Full-time employment with PTO, health, vision, and dental coverage.
• 401(k) savings plan and tuition assistance.
• Growth opportunities locally and nationwide.
• Post-offer health screenings and vaccination requirements may apply depending on the client site and state.
• Reasonable accommodations are available for applicants with disabilities.