Health Information Specialist I (Healthcare)

Location: Onsite in Little Rock, Arkansas, United States; Monday-Friday, 8:00am-4:30pm CST. Ability to commute between locations as needed and work overtime during peak seasons may be required.

Company

hirify.global provides secure, accessible, and actionable health data solutions for healthcare providers, health plans, researchers, and life sciences organizations.

What you will do

• Receive and process patient health information and medical record requests in accordance with company, facility, and HIPAA requirements.
• Safeguard confidential patient information and prevent unauthorized disclosure.
• Prepare, organize, verify, and manage paper and electronic patient records.
• Create digital images of paperwork and maintain information in electronic medical record systems.
• Retrieve and transmit records to internal and external requesters, including insurance, workers' compensation, DDS, and subpoena requests.
• Handle calls, faxes, mail, data entry, patient walk-ins, pickups, and other site-specific administrative duties while meeting productivity expectations.

Requirements

• High school diploma or GED.
• Ability to work onsite in Little Rock, Arkansas, and commute between locations when needed.
• Professional verbal and written communication skills in English.
• Basic computer proficiency, strong data entry skills, and comfort using phones, fax machines, printers, and other office equipment.
• Ability to organize multiple tasks, work with minimal supervision, and respond to changing priorities in a fast-paced, high-volume environment.
• Attention to detail and quality when handling medical records and confidential information.

Nice to have

• Knowledge of HIPAA and medical terminology.
• Familiarity with electronic health record and billing systems.
• Experience with subpoenas, healthcare environments, production or metric-based work, or in-person customer service.
• Ability to build relationships with onsite clients and suggest process improvements.

Culture & Benefits

• Comprehensive onsite and virtual training followed by job shadowing with an assigned mentor.
• Company-provided equipment, including a computer, monitor, and virtual phone.
• Full-time benefits including paid time off, health, vision, and dental insurance, a 401(k) savings plan, and tuition assistance.
• Post-offer health screenings and vaccination documentation may be required based on client and site requirements.
• Employment sponsorship is not available for this position.