Strategic Account Excecutive

Location: Remote, based in Mexico; occasional travel for customer, project, team, and in-person meetings may be required.

Company

Twilio provides communication solutions that help businesses and developers create personalized customer experiences.

What you will do

• Develop new relationships with senior business and executive stakeholders across LATAM and the Caribbean.
• Discover customer challenges and position Twilio communication solutions to address them.
• Deliver net-new sales within an assigned territory and achieve sales targets.
• Create and execute territory and sales plans with cross-functional partners.
• Conduct territory visits, customer meetings, sales presentations, site visits, and product demonstrations, with face-to-face customer work expected for at least 50% of working time.
• Maintain accurate CRM data and sales forecasts in Salesforce.

Requirements

• 7+ years of quota-carrying and account-management experience selling infrastructure software or platform solutions to companies with a significant LATAM presence.
• Proven record of consistently exceeding sales targets and closing six-figure deals.
• Strong prospecting, sales discovery, objection handling, business acumen, and closing skills.
• Experience with value-based sales processes and building ROI-based business cases.
• Proficiency in Salesforce for tracking sales activity, pipeline, and revenue metrics.
• English and Spanish proficiency required.

Culture & Benefits

• Remote-first work environment with occasional in-person team gatherings, functional off-sites, and customer meetings.
• Competitive pay and generous time off.
• Parental and wellness leave, healthcare, and a retirement savings program, with offerings varying by location.
• Culture focused on initiative, problem-solving, collaboration, inclusion, and community impact.

Hiring process

• Hiring decisions are made by Twilio employees, with artificial intelligence used to support hiring-process efficiency.
• A formal interview process is required; recruitment is not conducted exclusively through text-based messaging apps.