Clinical Administrative Coordinator (Healthcare)

Location: Lowell General Hospital, Main Campus, Lowell, Massachusetts, United States

Salary: $18.81–$23.51 per hour, based on full-time equivalent

Company

hirify.global operates Lowell General Hospital, a community hospital serving the Greater Lowell area with more than 3,000 care providers and Magnet-recognized nursing excellence.

What you will do

• Schedule patient appointments, follow-ups, testing, laboratory visits, and surgical bookings.
• Answer phones, triage calls, respond to patient requests, and communicate messages.
• Greet and check in patients while verifying demographic and insurance information.
• Support revenue cycle activities, including referrals, insurance verification, copayment collection, charge entry, and reconciliation.
• Prepare medical records and documentation in the electronic medical record system.
• Provide clerical support to physicians, manage office records and calendars, and participate in performance improvement projects.

Requirements

• High school diploma or equivalent.
• Two years of customer support experience preferred.
• Bilingual ability preferred.
• Computer literacy, including email, Microsoft Office, and scheduling applications.
• Strong oral and written communication, interpersonal, organizational, prioritization, and multitasking skills.
• Ability to maintain confidential medical information and knowledge of third-party billing.

Culture & Benefits

• Full-time, onsite schedule: 40 hours per week, 7:30 a.m. to 4:00 p.m.; no weekends.
• Work in a patient-focused community hospital with Magnet Recognition for nursing excellence.
• Comprehensive Total Rewards package supporting health, financial security, and career growth.
• Role includes frequent patient interaction and occasional exposure to clinical materials.