Dealer Relations Coordinator (Automotive)

Location: Paradise (St. John's), Newfoundland and Labrador, Canada. Full-time, in-office position, Monday through Friday from 8:30am to 5:00pm.

Company

hirify.global operates a digital marketplace for used vehicles and provides data-driven wholesale remarketing services.

What you will do

• Manage dealer relationships, resolve customer concerns, explain systems and services, and record calls and reports in the CRM.
• Coordinate auction-day activities, including lane placement, auction run lists, transport services, and on-ground inventory monitoring.
• Support sales and financial processes by resolving “If Bids,” facilitating seller cheques, and verifying reserve prices and declarations.
• Collaborate with sales and dealer registration teams on inventory marketing, customer sign-ups, and account updates.
• Process clerical and numerical data, monitor VIP customer performance, and track local competition to recommend sales strategies.

Requirements

• High school diploma or equivalent.
• 1–2 years of experience in customer service or office administration, ideally in the automotive industry.
• Comfort using Google Suite and other technology.
• Effective customer-relations, communication, interpersonal, analytical, and negotiation skills.

Nice to have

• Experience in automotive remarketing.
• Experience with sales-management tracking databases such as Salesforce.
• Experience with AMS, VTrace, or other hirify.global systems.
• Ability to learn, retain, and explain product-related information.

Culture & Benefits

• Competitive pay and paid vacation, personal, and sick time.
• Medical, dental, and vision benefits with applicable HSA or FSA options.
• RRSP or 401(k) retirement programs with company matching, depending on location.
• Tuition reimbursement, employee assistance support, and paid volunteer time.
• Opportunities for internal promotion, skill development, and career advancement within a publicly traded global organization.