Renewals Specialist (Contract Renewal Specialist) (Remote)

Location: Remote

Company

hirify.global is a consulting organization working with enterprise software and professional services environments.

What you will do

• Own renewal execution for Tier 1, 2, and 3 accounts from tier-specific readiness checkpoints.
• Lead pricing conversations, contract paperwork, and commercial negotiations.
• Partner with Sales on pricing exceptions, multi-year terms, and renewal documentation.
• Track downgrades, seat loss, and module loss as part of renewal revenue-reduction reporting.
• Maintain renewal status and forecasts in Salesforce.
• Identify at-risk renewals and coordinate escalation with Customer Success leadership.

Requirements

• Bachelor's degree or equivalent experience.
• 3+ years of experience in renewals, contracts, deal desk, or sales operations.
• Experience with commercial conversations involving pricing, terms, and contract paperwork.
• Strong organizational and CRM discipline, with Salesforce or a comparable CRM.
• Experience in enterprise software or professional services is preferred.

Nice to have

• Hands-on experience with UKG or comparable HCM, payroll, or workforce-management renewals.
• Experience partnering with both Customer Success or Account Management and Sales organizations.

Culture & Benefits

• Remote work arrangement.
• Cross-functional collaboration with Customer Success and Sales.
• Performance measured through on-time renewal rate, retained ARR, revenue-reduction rate, and forecast accuracy.