Provider Success Manager - Mississippi (Healthcare)

Location: Mississippi, United States; candidates must reside in Central or North Mississippi counties and travel to provider practices up to 75% of the time

Salary: $107,700–$140,000 USD annually

Company

Counterpart Health, a hirify.global subsidiary, develops the AI-enabled Counterpart Assistant platform for primary care physicians to support chronic condition management, patient outcomes, and value-based care.

What you will do

• Manage a portfolio of primary care provider relationships and drive adoption of Counterpart Assistant.
• Support provider recruitment, onboarding, training, and implementation of effective in-office workflows.
• Guide practices toward measurable success in value-based care and long-term platform retention.
• Analyze provider performance metrics, identify risks and opportunities, and implement targeted interventions.
• Present and demonstrate Counterpart Assistant to clinical and non-clinical staff.
• Collaborate with sales, product, and operations teams to improve the platform and provider experience.

Requirements

• 5–7+ years of experience in provider engagement, healthcare account management, or value-based care consulting.
• Experience building relationships with clinicians and staff, driving operational change, and translating data into performance metrics and scorecards.
• Strong understanding of primary or ambulatory care workflows and experience implementing or improving clinical processes.
• Knowledge of EHRs, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
• Strong project management skills and the ability to prioritize initiatives and deliver measurable outcomes.
• Residence in Central or North Mississippi counties and willingness to travel to practices up to 75% of the time.

Nice to have

• Experience with value-based care models, population health, or quality improvement.
• Experience implementing value-based care tools and technology in primary care.
• Knowledge of Medicare insurance, wellness visits, accurate coding, Stars, and HEDIS.

Culture & Benefits

• Remote-first work culture supporting collaboration with global teams.
• Medical, dental, and vision coverage, 401(k) matching, and performance-based bonuses.
• Equity opportunities, an employee stock purchase plan, and regular compensation reviews.
• Flexible time off, monthly company holidays, No-Meeting Fridays, mental health resources, and paid parental leave.
• Learning programs, mentorship, professional development funding, and performance feedback.
• Office setup reimbursement plus monthly cell phone and internet stipends.