Senior Manager, Provider Success - Southeast (Healthcare)

Location: Remote - USA

Base salary: $146,200–$190,000 USD per year, plus equity and performance-based bonus opportunities.

Company

hirify.global develops an AI-enabled primary care tool that supports physicians with earlier diagnosis, chronic-condition management, and value-based care.

What you will do

• Execute the national provider success strategy across the South region and own provider satisfaction, engagement, retention, and issue resolution.
• Drive adoption and sustained use of Counterpart Assistant across assigned markets.
• Lead, coach, and develop Regional Directors of Operations and Account Managers.
• Build executive-level relationships with provider partners and guide account-level tactics.
• Identify market-specific workflow, implementation, and operational barriers and develop local solutions.
• Partner with Clinical, Network, Growth, Operations, technology, and product leaders to coordinate execution and escalate systemic issues.

Requirements

• Bachelor’s degree in Healthcare Administration, Business, Public Health, or a related field; a master’s degree is preferred.
• 8–10+ years of progressive experience in healthcare operations, provider operations, or value-based care programs.
• 4+ years of experience with Medicare Advantage, ACOs, or other risk-bearing health plan models.
• Experience defining and guiding account-level strategy for provider-facing or field-based teams.
• Strong experience in operational design, process improvement, and change management.
• Proven ability to lead and influence direct and indirect teams and work with Primary Care providers.

Nice to have

• Experience supporting multi-state provider operations.
• Strong analytical skills for market-level decision-making.
• Experience partnering with technology or product teams on tools for field execution.

Culture & Benefits

• Remote-first work environment with collaboration across global teams.
• Medical, dental, and vision coverage, 401(k) matching, and an employee stock purchase plan.
• Performance-based bonuses, equity opportunities, compensation reviews, and office setup reimbursement.
• Flexible time off, monthly company holidays, No-Meeting Fridays, mental health resources, and paid parental leave.
• Learning programs, mentorship, professional development funding, and regular performance feedback.
• Monthly cell phone and internet stipend.