5 дней назад
Inside Sales Agent (SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Inside Sales Agent (SaaS): Managing the end-to-end inbound sales and consultative lifecycle for English-speaking vacation-rental software trial users with an accent on customer education, structured outreach, and trial-to-paid conversion. Focus on building pipeline health, preventing churn, creating scalable sales knowledge resources, and achieving MRR targets through high-volume customer engagement.
Location: Berlin, Germany; hybrid role with regular office presence. Up to three months of workation per year is available within the EU.
Competitive base salary plus uncapped commission.
Company
provides vacation-rental management software used by more than 100,000 properties across over 120 countries.
What you will do
- Manage the end-to-end inbound sales and consultative lifecycle for English-speaking trial users.
- Assess customer needs, recommend suitable platform setups, and convert trial users into paying customers.
- Conduct structured outreach by phone and email, maintaining approximately 50 proactive touchpoints per day.
- Educate customers, help them navigate the platform, and resolve issues effectively.
- Create email templates, help-center articles, and internal knowledge resources to improve sales processes.
- Own conversion, pipeline, MRR, acquisition, and churn-prevention targets.
Requirements
- Based in Berlin and willing to work in a hybrid setup.
- Fluent English is required as the main working language.
- At least two years of experience in a customer-facing role, B2B SaaS sales, or customer operations.
- Comfort with digital tools, software solutions, CRM environments, and telephony applications.
- Strong consultative selling, customer focus, ownership of revenue targets, and attention to detail.
- Positive attitude, reliability, and ability to work effectively in a fast-paced international environment.
Nice to have
- Experience with Pipedrive and Aircall.
- Professional or native proficiency in Portuguese, German, Spanish, French, Italian, Dutch, Croatian, or Greek.
Culture & Benefits
- Hybrid flexibility in the Berlin office and up to three months of EU workation per year.
- 27 vacation days, plus one additional day per year of tenure up to 32 days.
- Mentorship, German classes, product deep-dives, continuous sales coaching, and growth opportunities.
- Inbound-only leads from users who have already registered for a product trial.
- Team events, a dog-friendly office, social clubs, mental health support, and a Wellhub contribution.
- English-speaking workplace with an international team representing more than 28 nationalities.
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