Software Engineer ADAS - Technical Support (Automotive)

Location: Shanghai, China; candidates must be based in Shanghai or Beijing. Hybrid work requires two days per week in the office, with the remaining three days available from the office or home.

Company

hirify.global develops connected navigation software, traffic information, and highly accurate digital maps for car manufacturers, enterprises, and developers.

What you will do

• Provide L2/L3 technical support for ADAS map data, SDKs, APIs, developer tools, and customer integration environments through remote and on-site engagement.
• Support customer onboarding, environment setup, SDK configuration, credentials, map access, sample applications, and initial data retrieval or horizon generation.
• Reproduce, triage, and resolve issues involving SDK behavior, map content, positioning, map matching, route projection, ADASIS output, connectivity, performance, and platform compatibility.
• Collect diagnostic evidence and distinguish product defects, map-data issues, integration errors, environmental constraints, and unsupported use cases before routing escalations.
• Execute release qualification and regression testing on Android, Linux, and QNX environments, including road- and lane-level map validation.
• Collaborate with global map, SDK, platform, and operations teams while maintaining troubleshooting guides, issue records, test procedures, and integration examples.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Automotive Engineering, Geomatics, Electronics, or a related discipline.
• Typically 5+ years of experience in technical support, software integration, validation, or application engineering within automotive, mapping, navigation, ADAS, or autonomous driving.
• Working knowledge of ADAS map content, including road topology, lane geometry, speed restrictions, curvature, gradient, traffic signs, and dynamic road conditions.
• Experience with SDKs, APIs, embedded software, or map-data pipelines, plus Linux command-line tools, logs, shell scripting, networking, and structured troubleshooting.
• Programming or scripting ability in C++, Java/Kotlin, and/or Python; familiarity with REST, MQTT, Kafka, Protobuf, JSON, or comparable technologies.
• Fluent Chinese and professional English required; willingness to travel to customer sites for workshops, vehicle tests, and production-critical support.

Nice to have

• Experience with digital maps, navigation, ADAS, autonomous-driving algorithms, intelligent vehicles, or automotive software.
• Knowledge of NDS, NDS.Live, ADASIS v2/v3, OGP, PBF, OpenLR, GIS, or map visualization.
• Experience supporting OEM or Tier-1 programs on automotive SoCs and embedded platforms.
• Exposure to vehicle logs, GNSS/positioning data, CAN or Ethernet traces, simulation, test drives, or map-quality validation.
• Understanding of software releases, CI/CD, automated testing, defect triage, and root-cause analysis.

Culture & Benefits

• Hybrid work model with two office days per week and flexibility for the remaining working days.
• Personal development budget, paid learning days, and access to O’Reilly and LinkedIn Learning.
• Enhanced parental leave, paid leave for caregiving and volunteering, and a competitive holiday plan with an additional birthday day off.
• Home-office setup budget and monthly allowance.
• Options to work from the home country and abroad for a set number of days each year, subject to applicable conditions.
• International collaboration across a diverse organization with more than 80 nationalities.

Hiring process

• Application screening followed by assessments and interviews.
• Successful candidates proceed through onboarding.