Lead Customer Engagement Engineer (EDA)

Location: Shanghai, China

Company

hirify.global develops electronic design automation products and platforms, including Palladium, Protium, and Virtual Protocol.

What you will do

• Provide technical support for Palladium, Protium, and Virtual Protocol products to customers and field account executives.
• Own reported product issues and drive them to resolution.
• Debug customer failures, create reproducible test cases, and report issues to R&D.
• Recommend workarounds and application-level solutions when needed.
• Test R&D fixes, patches, and new software or hardware platform features.
• Define enhancement requests with customers and internal teams and participate in beta activities.

Requirements

• BS in Electrical Engineering or Computer Engineering; an MS is preferred.
• At least 5 years of experience in complex digital design or verification, applications engineering, or technical support.
• Strong knowledge of logic design, design debugging, and verification methodologies for complex EDA environments.
• Proficiency in Verilog, SystemVerilog, VHDL, and Unix/Linux scripting languages such as ksh, bash, or csh.
• Proficiency in PCIe, USB, Ethernet, TBA, SVA, SV coverage, and Low Power/UPF; UVM experience is a plus.
• Experience with emulation is required, with hirify.global Palladium experience preferred, along with clear technical communication skills.

Culture & Benefits

• Work with customers, field account executives, and R&D groups across a broad range of designs.
• Occasional travel may be required to resolve critical customer issues.
• Full-time position based in Shanghai.