On-Site IT Partner (Microsoft Azure)

Location: Warsaw, Poland; primarily based in the Warsaw office, with occasional exceptions for remote work

Company

hirify.global provides retail products and operates global and local business and IT functions.

What you will do

• Provide onsite IT support to local co-workers and act as the link between central IT stakeholders and the Warsaw office.
• Perform IT installations, upgrades, local rebuilds, maintenance, preventive monitoring, and routine infrastructure support.
• Resolve, prioritize, and escalate incidents in cooperation with the global helpdesk and support chain.
• Support hirify.global Purchasing Business Applications and contribute to IT service desk, process, project, service ownership, and Digital Workplace improvements.
• Train onsite support staff and new hires on technical equipment, including laptop setup and introduction.
• Manage relationships with IT teams, vendors, contractors, and service providers while supporting onsite IT security and risk management.

Requirements

• Good knowledge of software, hardware, IP networks, voice communication, IT service management, information security, and data privacy.
• Very good knowledge of Office 365, plus good knowledge of Microsoft Azure, Power Automate, and Power Apps.
• Knowledge of project management tools and methodologies, risk assessment, technology standards, trends, and innovations.
• Experience managing vendors and service providers, with the ability to work independently and collaboratively.
• Written and verbal fluency in English required.
• Ability to work primarily from the Warsaw office required.

Nice to have

• Experience working in IT, preferably in a global organization.
• Experience with Microsoft Power Automate and Power Apps platforms.
• Experience with artificial intelligence and the ability to formulate prompts.

Culture & Benefits

• Work with local co-workers, global IT stakeholders, vendors, contractors, and service providers.
• Occasional remote work is possible despite the primarily onsite arrangement.
• Focus on professional service delivery, continuous improvement, information security, and data privacy.
• Applications are reviewed continuously, and the process may close early when a suitable candidate is found.