Key Account Representative - Ecommerce Core Europe (Ecommerce)

Location: Slough, England, United Kingdom; flexible work model combining purposeful in-person collaboration with flexibility.

Gross annual salary: GBP 47,040–55,860, plus a target 7.5% incentive plan bonus.

Company

hirify.global is a global toy and family entertainment company offering toys, content, consumer products, digital experiences, and live experiences through a portfolio of major brands.

What you will do

• Identify, set up, and launch new ecommerce customer opportunities and business models.
• Support onboarding by completing commercial and operational requirements for new customers.
• Manage day-to-day ecommerce account operations across Europe and support customer growth plans.
• Monitor account performance and identify opportunities for improvement, customer acquisition, and revenue growth.
• Support forecasting, promotional planning, pricing updates, reporting, and customer administration.
• Collaborate with Sales, Marketing, Supply Chain, Finance, and Customer Service on commercial and cross-category initiatives.

Requirements

• At least 3 years of experience in key account management, preferably in ecommerce or a similar commercial environment.
• Strong commercial acumen, analytical ability, and capability to turn data into actionable insights.
• Excellent communication, relationship-building, planning, coordination, and prioritization skills.
• Adaptability in ambiguous situations, resilience, proactivity, and a collaborative approach.
• Excellent Microsoft Office skills, particularly Excel and PowerPoint.
• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field; fluent written and spoken English required.

Nice to have

• Proficiency in an additional European language.

Culture & Benefits

• Flexible work model focused on purposeful in-person collaboration, performance, connection, and wellbeing.
• 25 vacation days, with the option to buy up to 5 additional days, plus 2 volunteer days and a birthday day off.
• Contributory pension, private health, dental, life, and disability insurance.
• Employee assistance, mental health, wellbeing, family benefits, and paid parental leave programs.
• Cycle-to-work scheme, employee discounts, and hirify.global product discounts.