Account Manager - UK Clients

Location: London, UK; hybrid work with a few days at home

Salary: £51,000–£55,000 per year

Company

hirify.global provides hiring and talent-market solutions for scale-ups, SaaS companies, and mid-market and enterprise organizations.

What you will do

• Manage and grow a portfolio of existing UK clients across mid-market and enterprise segments.
• Drive ARR and NRR growth through upsell, cross-sell, win-back, expansion, and renewals.
• Lead complex sales cycles and negotiations with buying committees, senior decision-makers, and HR Media agencies.
• Guide clients through the transition to the new product suite and pricing model.
• Partner with Customer Success, Marketing, Sales, and RevOps to improve client outcomes and feed back market insights.
• Maintain accurate pipeline management, forecasting, CRM hygiene, and renewal reporting.

Requirements

• At least 3 years of experience in Account Management, Key Account Management, Renewal Management, or Customer Success, ideally in B2B SaaS.
• Experience managing mid-market accounts or larger and growing portfolios through upsell, expansion, and retention.
• Strong negotiation skills and experience with complex sales cycles and senior or executive stakeholders.
• Experience helping clients navigate product or pricing changes and managing challenging commercial conversations.
• Ability to forecast renewable business, manage renewal cycles end to end, and work in a quota-carrying role.
• Strong organization, prioritization, adaptability, and collaboration skills in a remote and cross-border reporting structure.

Nice to have

• Previous Account Executive experience.
• Experience with multi-product deals and HR or talent-market challenges.

Culture & Benefits

• Hybrid work with a few days at home.
• 24 days of annual leave plus bank holidays and a winter office closure from 25 December to 1 January.
• Four-day weeks after the first month, with Fridays off.
• Universal parental leave with paid, statutory, and optional unpaid periods.
• Vitality health insurance including dental and optician cover.
• Office breakfast, snacks, drinks, and lunch every second Wednesday.

Hiring process

• Application with a CV highlighting relevant experience.
• 30–35-minute screening call via Google Meet.
• 60-minute account management interview with a case study, followed by values interviews with senior leaders.