5 дней назад
Onboarding&Backoffice Specialist with German (Payments)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Onboarding&Backoffice Specialist with German (Payments): Managing customer onboarding, account maintenance, document verification, and service requests in payment systems with an accent on data accuracy, SLA compliance, and multilingual communication. Focus on processing incomplete documentation, maintaining data integrity, and coordinating customer-related tasks with Sales in a fast-paced international environment.
Location: Hybrid, Warsaw, Poland
Company
is a global payments technology company supporting business growth and payment operations across five continents.
What you will do
- Set up and maintain new and existing customers in internal systems.
- Request missing information for incomplete documents and verify completed work for accuracy.
- Process requests from customers, partners, and third parties independently according to SLA and quality requirements.
- Make changes and additions to client accounts while maintaining data integrity and security.
- Work closely with the Sales Department and multiple internal stakeholders.
- Prioritize shifting tasks and requests in a fast-paced business environment.
Requirements
- Very good written and verbal business communication skills in German and English.
- Fluency in Polish.
- Organizational and conceptual skills with a strong client focus.
- Accurate data-entry skills and the ability to work with little or no errors.
- Ability to prioritize tasks, work under pressure, and adapt to changing priorities.
- Strong analytical, problem-solving, communication, and interpersonal skills.
Culture & Benefits
- Work in a global, multicultural payments technology organization.
- Private medical and life insurance.
- MyBenefit platform.
- Public transportation and meal allowances.
- Annual bonus.
- Training opportunities and a culture focused on professional growth.
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