5 дней назад
Sales Trainer (Healthcare)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sales Trainer (Healthcare): Designing and delivering sales training, coaching, and onboarding programmes across multiple distribution channels with an accent on performance improvement, customer outcomes, and regulatory compliance. Focus on analysing sales data and advisor behaviour, delivering actionable feedback, and developing targeted solutions with managers and sales intelligence teams.
Location: Glasgow, UK; hybrid working environment
Company
Healthcare is a global health service company operating in more than 30 countries and serving customers and patients worldwide.
What you will do
- Deliver coaching, training, and development across all sales distribution channels.
- Design and deliver onboarding and continuous learning programmes for new and existing employees.
- Conduct call listening, side-by-side coaching, and performance reviews to identify development opportunities.
- Analyse sales performance data, advisor behaviour, and customer trends to identify improvement opportunities.
- Partner with Team Managers, Sales Intelligence, Insight, and Sales Excellence teams to create targeted, data-driven development solutions.
- Maintain coaching records and support a culture of sales excellence, compliance, and continuous learning.
Requirements
- Experience in sales training, sales coaching, or learning and development within a contact centre or regulated sales environment.
- Strong understanding of the end-to-end sales journey and customer experience.
- Track record of improving sales performance and individual or team KPIs.
- Experience coaching individuals and teams using varied coaching techniques.
- Excellent facilitation, presentation, communication, analytical, and stakeholder engagement skills.
- Ability to deliver constructive feedback and work effectively in a fast-paced, performance-driven environment.
Culture & Benefits
- Hybrid and multicultural working environment.
- Private Medical Insurance.
- Employee wellbeing benefits.
- Educational Development Program.
- Competitive salary.
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