Relationship Manager - SME Healthcare (Healthcare)

Location: Hybrid in Cardiff, with at least two days per week or 40% of working time at the Cardiff office or meeting clients; regular travel to clients across South Wales is essential.

Salary: Competitive package available

Company

hirify.global is a UK banking group focused on helping businesses and customers prosper through commercial banking and financial services.

What you will do

• Manage and support a portfolio of approximately 100 healthcare SME clients with annual turnover typically between £10 million and £25 million.
• Provide lending, deposits and other banking services tailored to client needs.
• Grow the portfolio by attracting higher-value clients and expanding the bank’s proposition among existing customers.
• Build trusted-advisor relationships with clients, professionals and key local influencers.
• Manage client portfolio risk and compliance while identifying opportunities to grow income, lending and market share.
• Represent the bank in local and regional activities and collaborate with Group Partner companies.

Requirements

• Experience supporting sustainable business growth and delivering strong client outcomes.
• Strong relationship-building skills with external professionals and experience winning valuable new client relationships.
• Specialist credit and healthcare-sector knowledge, with the ability to identify growth opportunities and manage associated risks.
• Ability to use digital tools to improve client experiences and support face-to-face relationship management.
• Strong ethics, integrity, adaptability and a growth mindset.
• Ability to travel to clients in person and work within the Cardiff hybrid arrangement.

Culture & Benefits

• Inclusive environment focused on diversity, equity and inclusion.
• Pension contribution of up to 15%.
• Annual performance-related bonus and share schemes, including free shares.
• 30 days’ holiday plus bank holidays.
• Flexible lifestyle benefits, wellbeing initiatives and generous parental leave policies.
• Workplace adjustments and recruitment support for colleagues with disabilities, long-term health conditions or neurodivergent conditions.